ezyVet vs Shepherd
Graded on the same 20 criteria from each one's own website: where they differ, what they share, and which clinics each one suits.
ezyVet
IDEXX · New Zealand and the US
- Since
- 2006
- Runs
- Cloud, in the browser
- Pricing
- Monthly; groups by quote
- Price
- From $260.50 a month
8 built in · 5 through a partner · 4 not published · 3 no
ezyVet in fullShepherd
Shepherd Veterinary Software · Prescott, Arizona, US
- Since
- 2016
- Runs
- Cloud, in the browser
- Pricing
- By quote
- Price
- Not published
10 built in · 2 through a partner · 6 not published · 2 no
Shepherd in fullKey differences
Where they differ.
- TelemedicineezyVet offers telemedicine, in part (through a Zoom integration); Shepherd's website does not say.
- Point of sale with shiftsShepherd has a point of sale with shifts, in part (quick invoices for counter sales; no retail till); ezyVet's website does not say.
- Card payments processed in the softwareShepherd processes card payments itself; ezyVet only in part (terminals through Windcave and PayJunction).
- Open APIShepherd has an open API; ezyVet only in part (a REST API for approved partners).
- Prices published on its websiteezyVet publishes its prices, in part (a starting price; groups get a quote); Shepherd's website does not say.
Both have built in
- Appointment calendar and online booking
- Automatic reminders to owners
- Client app or portal
- Lab and imaging integrations
- AI note-taking
- Stock with batches and expiry dates
- Purchase orders and suppliers
- Several branches
Feature by feature
Every criterion, side by side.
- Built in
- In part, or through a partner
- No
- Not published
| Criterion | ezyVet | Shepherd |
|---|---|---|
| Clients and care | ||
| Appointment calendar and online booking | A calendar, and online booking | A calendar, and direct booking in the pet portal |
| Automatic reminders to owners | Automatic texts and e-mails | Automatic texts and e-mails |
| WhatsApp messages to owners | ||
| Client app or portal | The Vello app and portal, from IDEXX | An online pet portal |
| Lab and imaging integrations | IDEXX built in; more than 100 integrations | IDEXX, Antech, Heska and others |
| AI note-taking | AI-assisted notes, in pilot | TranscribeAI writes SOAP notes |
| Telemedicine | Through a Zoom integration | |
| Front desk and stock | ||
| Point of sale with shifts | Invoicing and payments; a till with shifts not confirmed | Quick invoices for counter sales; no retail till |
| Card payments processed in the software | Terminals through Windcave and PayJunction | Shepherd Pay |
| Stock with batches and expiry dates | Batch numbers and expiry dates | Lots, bottles and expiry dates |
| Purchase orders and suppliers | Purchase orders | Purchase orders, received into lots |
| Loyalty points or promotions | Loyalty points through PetDesk | Through mClub, AllyDVM and Greenline |
| Money and management | ||
| Double-entry accounting built in | Connects to Xero, which keeps the ledger | A QuickBooks journal-entry report |
| Several branches | Multi-site and group management | An admin portal for groups |
| Open API | A REST API for approved partners | An open API, a paid option |
| Region and buying | ||
| Arabic interface | English, per Capterra | |
| Sold and supported in Egypt or the Middle East | None found | None found |
| Government e-invoicing (Egypt's ETA, Saudi ZATCA) | ||
| Prices published on its website | A starting price; groups get a quote | No prices on its current site |
| Free trial | Review sites disagree | Its current site offers demos |
Which to choose
Who each one suits.
Choose ezyVet if…
- Large, specialty or emergency hospitals, and corporate groups.
- Clinics that rely on IDEXX labs and imaging and want them built in.
- Clinics that connect many other tools: it lists more than 100 integrations.
Strengths
- IDEXX lab and imaging integration built in, and more than 100 certified integrations.
- Booking, reminders and a client portal through Vello, from IDEXX.
- Stock with batch numbers and expiry dates, and purchase orders.
- AI-assisted notes, and support around the clock according to its pricing page.
Pricing
ezyVet's pricing page gives a starting price of $260.50 a month with every feature included; groups get a quote, and setup, training and data conversion are discussed without amounts.
Choose Shepherd if…
- Independent small-animal clinics in the US, from one vet to four or more.
- Clinics that want charges captured from the medical record.
- Clinics that want card payments built into the software.
Strengths
- Charge capture built around the SOAP record.
- Inventory lots, bottles and expiry dates, with an expiry report, and purchase orders.
- Shepherd Pay for terminals, stored cards and payments in the pet portal.
- TranscribeAI ambient notes, lab integrations and an open API.
Pricing
Shepherd's current site shows no prices and offers demos.
Also worth a look
Petfolio, made in Cairo
Built in, where neither ezyVet nor Shepherd is: whatsApp messages to owners, point of sale with shifts, loyalty points or promotions, double-entry accounting built in, sold and supported in Egypt or the Middle East, prices published on its website and free trial. To be fair about it: Petfolio books visits ahead but has no calendar view or online booking, no client app or lab connections, and its screens are in English.
Questions
ezyVet or Shepherd?
What is the difference between ezyVet and Shepherd?
ezyVet is a cloud practice management system founded in New Zealand in 2006 and owned by IDEXX since 2021. Shepherd is a cloud practice management system from Prescott, Arizona, built by vets around the medical record. ezyVet offers telemedicine, in part (through a Zoom integration); Shepherd's website does not say. Shepherd has a point of sale with shifts, in part (quick invoices for counter sales; no retail till); ezyVet's website does not say. Shepherd processes card payments itself; ezyVet only in part (terminals through Windcave and PayJunction).
Which is cheaper, ezyVet or Shepherd?
ezyVet: ezyVet's pricing page gives a starting price of $260.50 a month with every feature included; groups get a quote, and setup, training and data conversion are discussed without amounts. Shepherd: Shepherd's current site shows no prices and offers demos.
Does ezyVet or Shepherd have an Arabic interface?
ezyVet has no Arabic interface (English, per Capterra). Shepherd's website does not say whether it has an Arabic interface.
Which has accounting built in, ezyVet or Shepherd?
ezyVet relies on separate accounting software (connects to Xero, which keeps the ledger). Shepherd relies on separate accounting software (a QuickBooks journal-entry report).
Can ezyVet or Shepherd run several branches?
ezyVet runs several branches (multi-site and group management). Shepherd runs several branches (an admin portal for groups).
Is ezyVet or Shepherd available in Egypt and the Middle East?
ezyVet has no team or partner in the region we could find (none found). Shepherd has no team or partner in the region we could find (none found).
ezyVet: sources
Read on 18 October 2026. ezyVet is a trademark of its owner; we are not affiliated with them.
- ezyVet docs — Windcave terminal payments
- ezyVet docs — AI-assisted notes
- ezyVet docs — Vello client portal
- ezyVet — Xero integration
- ezyVet — features
- IDEXX — PetDesk and ezyVet
- ezyVet — home page
- ezyVet — pricing
- ezyVet docs — reminders, forms and online booking
- ezyVet docs — batch numbers and expiry dates
- ezyVet docs — purchase orders
- ezyVet docs — Xero general ledger accounts
- ezyVet — developer API
- ezyVet — 2025 product update
- Zoom App Marketplace — ezyVet
- IDEXX — IDEXX acquires ezyVet
- Capterra — ezyVet (languages)
Shepherd: sources
Read on 18 October 2026. Shepherd is a trademark of its owner; we are not affiliated with them.
- Shepherd developers — API pricing
- Shepherd help — QuickBooks journal entry report
- Shepherd help — purchase orders
- Shepherd help — direct booking
- Shepherd — payment processor
- Shepherd — integrations
- Shepherd — client communication
- Shepherd — features
- Capterra — Shepherd
- Shepherd help — inventory lots and expiry dates
- Shepherd help — TranscribeAI
- Shepherd — multi-location
- Software Advice — Shepherd
- MWI Animal Health — integration with Shepherd
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