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ezyVet, reviewed.

ezyVet is a cloud practice management system founded in New Zealand in 2006 and owned by IDEXX since 2021.

  • Made byIDEXX
  • Based inNew Zealand and the US
  • Since2006
  • RunsCloud, in the browser
  • PriceFrom $260.50 a month

About

ezyVet is a cloud practice management system founded in New Zealand in 2006 and owned by IDEXX since 2021. It says more than 7,000 practices use it, from general practices to large specialty and emergency hospitals and corporate groups.

Strengths

  • IDEXX lab and imaging integration built in, and more than 100 certified integrations.
  • Booking, reminders and a client portal through Vello, from IDEXX.
  • Stock with batch numbers and expiry dates, and purchase orders.
  • AI-assisted notes, and support around the clock according to its pricing page.

Best for

  • Large, specialty or emergency hospitals, and corporate groups.
  • Clinics that rely on IDEXX labs and imaging and want them built in.
  • Clinics that connect many other tools: it lists more than 100 integrations.

Pricing

ezyVet's pricing page gives a starting price of $260.50 a month with every feature included; groups get a quote, and setup, training and data conversion are discussed without amounts.

Graded

ezyVet on every criterion.

CriterionezyVet
Clients and care
Appointment calendar and online bookingA calendar for the team, and owners booking a time themselves. A calendar, and online booking
Automatic reminders to ownersVaccine and follow-up reminders sent without anyone pressing send. Automatic texts and e-mails
WhatsApp messages to ownersReaching owners on the app most of them read first.
Client app or portalOwners see their pets' records, invoices or bookings themselves. The Vello app and portal, from IDEXX
Lab and imaging integrationsResults arriving from the lab or the analyser on their own. IDEXX built in; more than 100 integrations
AI note-takingAn AI scribe that drafts the vet's notes. AI-assisted notes, in pilot
TelemedicineVideo consults with owners. Through a Zoom integration
Front desk and stock
Point of sale with shiftsA till for products and services, opened and closed with a cash count. Invoicing and payments; a till with shifts not confirmed
Card payments processed in the softwareCard machines or payment links connected to the bill. Terminals through Windcave and PayJunction
Stock with batches and expiry datesKnowing which units expire first, and what they cost. Batch numbers and expiry dates
Purchase orders and suppliersOrdering from suppliers and receiving deliveries into stock. Purchase orders
Loyalty points or promotionsPoints, offers or promo codes that bring clients back. Loyalty points through PetDesk
Money and management
Double-entry accounting built inReal books (profit and loss, balance sheet) inside the system, not in another package. Connects to Xero, which keeps the ledger
Several branchesMore than one location on the same records. Multi-site and group management
Open APIConnecting other software to it. A REST API for approved partners
Region and buying
Arabic interfaceScreens in Arabic, right to left. English, per Capterra
Sold and supported in Egypt or the Middle EastA team, office or partner in the region. None found
Government e-invoicing (Egypt's ETA, Saudi ZATCA)Invoices sent to the tax authority from the software.
Prices published on its websiteSeeing the price before talking to sales. A starting price; groups get a quote
Free trialTrying it on real work before paying. Review sites disagree

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