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ezyVet vs VetICare Connect

Graded on the same 20 criteria from each one's own website: where they differ, what they share, and which clinics each one suits.

ezyVet

IDEXX · New Zealand and the US

Since
2006
Runs
Cloud, in the browser
Pricing
Monthly; groups by quote
Price
From $260.50 a month

8 built in · 5 through a partner · 4 not published · 3 no

ezyVet in full

VetICare Connect

VetICare · Egypt

Since
2020
Runs
Cloud, iOS and Android
Pricing
Monthly or yearly, by users
Price
From $52 a month

15 built in · 2 through a partner · 3 not published · 0 no

VetICare Connect in full

Key differences

Where they differ.

  • WhatsApp messages to ownersVetICare Connect messages owners on WhatsApp; ezyVet's website does not say.
  • TelemedicineezyVet offers telemedicine, in part (through a Zoom integration); VetICare Connect's website does not say.
  • Point of sale with shiftsVetICare Connect has a point of sale with shifts; ezyVet's website does not say.
  • Loyalty points or promotionsVetICare Connect has loyalty points or promotions; ezyVet only in part (loyalty points through PetDesk).
  • Open APIezyVet has an open API, in part (a REST API for approved partners); VetICare Connect's website does not say.
  • Arabic interfaceVetICare Connect has an Arabic interface; ezyVet does not.
  • Sold and supported in Egypt or the Middle EastVetICare Connect is sold and supported in the region; ezyVet does not.
  • Government e-invoicing (Egypt's ETA, Saudi ZATCA)VetICare Connect sends e-invoices to the tax authority, in part (Saudi ZATCA Phase 2; Egypt's ETA not mentioned); ezyVet's website does not say.
  • Prices published on its websiteVetICare Connect publishes its prices; ezyVet only in part (a starting price; groups get a quote).
  • Free trialVetICare Connect offers a free trial; ezyVet's website does not say.

Both have built in

  • Appointment calendar and online booking
  • Automatic reminders to owners
  • Client app or portal
  • Lab and imaging integrations
  • AI note-taking
  • Stock with batches and expiry dates
  • Purchase orders and suppliers
  • Several branches

Feature by feature

Every criterion, side by side.

  • Built in
  • In part, or through a partner
  • No
  • Not published
Criterion ezyVet VetICare Connect
Clients and care
Appointment calendar and online booking A calendar, and online booking Scheduling, and online booking from the owner app
Automatic reminders to owners Automatic texts and e-mails Automatic, on WhatsApp
WhatsApp messages to owners WhatsApp Business; vaccine alerts are an add-on
Client app or portal The Vello app and portal, from IDEXX Squeak, for iOS and Android
Lab and imaging integrations IDEXX built in; more than 100 integrations Lab analysers; imaging not mentioned
AI note-taking AI-assisted notes, in pilot An ambient AI exam scribe
Telemedicine Through a Zoom integration
Front desk and stock
Point of sale with shifts Invoicing and payments; a till with shifts not confirmed With a cash drawer and shifts
Card payments processed in the software Terminals through Windcave and PayJunction Online payment links sent on WhatsApp
Stock with batches and expiry dates Batch numbers and expiry dates Batch expiry tracking and warnings
Purchase orders and suppliers Purchase orders Purchase bills and suppliers
Loyalty points or promotions Loyalty points through PetDesk A rewards programme and special offers
Money and management
Double-entry accounting built in Connects to Xero, which keeps the ledger Financial reports listed; a general ledger not mentioned
Several branches Multi-site and group management
Open API A REST API for approved partners Device connections listed; no public API named
Region and buying
Arabic interface English, per Capterra Arabic and English
Sold and supported in Egypt or the Middle East None found Headquartered in Egypt
Government e-invoicing (Egypt's ETA, Saudi ZATCA) Saudi ZATCA Phase 2; Egypt's ETA not mentioned
Prices published on its website A starting price; groups get a quote From $52 a month for five users
Free trial Review sites disagree 14 days, with every feature

Which to choose

Who each one suits.

Choose ezyVet if…

  • Large, specialty or emergency hospitals, and corporate groups.
  • Clinics that rely on IDEXX labs and imaging and want them built in.
  • Clinics that connect many other tools: it lists more than 100 integrations.

Strengths

  • IDEXX lab and imaging integration built in, and more than 100 certified integrations.
  • Booking, reminders and a client portal through Vello, from IDEXX.
  • Stock with batch numbers and expiry dates, and purchase orders.
  • AI-assisted notes, and support around the clock according to its pricing page.

Pricing

ezyVet's pricing page gives a starting price of $260.50 a month with every feature included; groups get a quote, and setup, training and data conversion are discussed without amounts.

Choose VetICare Connect if…

  • Clinics in Egypt and the Gulf whose team wants Arabic screens.
  • Clinics that want booking and reminders through an owner app and WhatsApp.
  • Saudi clinics that need ZATCA e-invoicing.

Strengths

  • Arabic screens, right to left, as well as English.
  • Online booking and Squeak, an app for pet owners, with reminders on WhatsApp.
  • An AI scribe that drafts exam notes, differential diagnoses and treatment plans.
  • Lab analysers connected (Boule, EDAN and others) and ZATCA Phase 2 for Saudi Arabia.

Pricing

VetICare publishes its prices: from $52 a month for five users, $8 a month for each extra user, and $20 a month for automatic WhatsApp vaccine alerts; yearly billing saves 10%, after a 14-day free trial and with a three-month minimum.

Also worth a look

Petfolio, made in Cairo

Built in, where neither ezyVet nor VetICare Connect is: double-entry accounting built in. To be fair about it: Petfolio books visits ahead but has no calendar view or online booking, no client app or lab connections, and its screens are in English.

Questions

ezyVet or VetICare Connect?

What is the difference between ezyVet and VetICare Connect?

ezyVet is a cloud practice management system founded in New Zealand in 2006 and owned by IDEXX since 2021. VetICare Connect is a cloud system for veterinary clinics, headquartered in Egypt and founded in 2020, sold in Egypt, Saudi Arabia, the UAE and Oman. VetICare Connect messages owners on WhatsApp; ezyVet's website does not say. ezyVet offers telemedicine, in part (through a Zoom integration); VetICare Connect's website does not say. VetICare Connect has a point of sale with shifts; ezyVet's website does not say.

Which is cheaper, ezyVet or VetICare Connect?

ezyVet: ezyVet's pricing page gives a starting price of $260.50 a month with every feature included; groups get a quote, and setup, training and data conversion are discussed without amounts. VetICare Connect: VetICare publishes its prices: from $52 a month for five users, $8 a month for each extra user, and $20 a month for automatic WhatsApp vaccine alerts; yearly billing saves 10%, after a 14-day free trial and with a three-month minimum.

Does ezyVet or VetICare Connect have an Arabic interface?

ezyVet has no Arabic interface (English, per Capterra). VetICare Connect has an Arabic interface (Arabic and English).

Which has accounting built in, ezyVet or VetICare Connect?

ezyVet relies on separate accounting software (connects to Xero, which keeps the ledger). VetICare Connect's website does not say whether it keeps double-entry books itself.

Can ezyVet or VetICare Connect run several branches?

ezyVet runs several branches (multi-site and group management). VetICare Connect runs several branches.

Is ezyVet or VetICare Connect available in Egypt and the Middle East?

ezyVet has no team or partner in the region we could find (none found). VetICare Connect is sold and supported in the region (headquartered in Egypt).

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