Covetrus Pulse vs VetICare Connect
Graded on the same 20 criteria from each one's own website: where they differ, what they share, and which clinics each one suits.
Covetrus Pulse
Covetrus · Portland, Maine, US
- Since
- 2019 (as Covetrus)
- Runs
- Cloud
- Pricing
- By quote
- Price
- Not published
8 built in · 1 through a partner · 6 not published · 5 no
Covetrus Pulse in fullVetICare Connect
VetICare · Egypt
- Since
- 2020
- Runs
- Cloud, iOS and Android
- Pricing
- Monthly or yearly, by users
- Price
- From $52 a month
15 built in · 2 through a partner · 3 not published · 0 no
VetICare Connect in fullKey differences
Where they differ.
- WhatsApp messages to ownersVetICare Connect messages owners on WhatsApp; Covetrus Pulse does not.
- Point of sale with shiftsVetICare Connect has a point of sale with shifts; Covetrus Pulse's website does not say.
- Card payments processed in the softwareCovetrus Pulse processes card payments itself; VetICare Connect only in part (online payment links sent on WhatsApp).
- Stock with batches and expiry datesVetICare Connect tracks stock by batch and expiry date; Covetrus Pulse's website does not say.
- Loyalty points or promotionsVetICare Connect has loyalty points or promotions; Covetrus Pulse's website does not say.
- Open APICovetrus Pulse has an open API, in part (through its partner programme); VetICare Connect's website does not say.
- Arabic interfaceVetICare Connect has an Arabic interface; Covetrus Pulse does not.
- Sold and supported in Egypt or the Middle EastVetICare Connect is sold and supported in the region; Covetrus Pulse does not.
- Government e-invoicing (Egypt's ETA, Saudi ZATCA)VetICare Connect sends e-invoices to the tax authority, in part (Saudi ZATCA Phase 2; Egypt's ETA not mentioned); Covetrus Pulse's website does not say.
- Prices published on its websiteVetICare Connect publishes its prices; Covetrus Pulse does not.
- Free trialVetICare Connect offers a free trial; Covetrus Pulse's website does not say.
Both have built in
- Appointment calendar and online booking
- Automatic reminders to owners
- Client app or portal
- Lab and imaging integrations
- AI note-taking
- Purchase orders and suppliers
- Several branches
Feature by feature
Every criterion, side by side.
- Built in
- In part, or through a partner
- No
- Not published
| Criterion | Covetrus Pulse | VetICare Connect |
|---|---|---|
| Clients and care | ||
| Appointment calendar and online booking | Online scheduling through Covetrus Comms | Scheduling, and online booking from the owner app |
| Automatic reminders to owners | Through Covetrus Comms, with texting | Automatic, on WhatsApp |
| WhatsApp messages to owners | Not among its messaging channels | WhatsApp Business; vaccine alerts are an add-on |
| Client app or portal | A pet-owner portal and the Comms app | Squeak, for iOS and Android |
| Lab and imaging integrations | Antech, IDEXX and Zoetis | Lab analysers; imaging not mentioned |
| AI note-taking | AI notes, at no extra cost | An ambient AI exam scribe |
| Telemedicine | ||
| Front desk and stock | ||
| Point of sale with shifts | With a cash drawer and shifts | |
| Card payments processed in the software | Covetrus Payments | Online payment links sent on WhatsApp |
| Stock with batches and expiry dates | Inventory yes; batches and expiry not confirmed | Batch expiry tracking and warnings |
| Purchase orders and suppliers | Automatic reordering through Covetrus Supply | Purchase bills and suppliers |
| Loyalty points or promotions | A rewards programme and special offers | |
| Money and management | ||
| Double-entry accounting built in | Bookkeeping partners, none named | Financial reports listed; a general ledger not mentioned |
| Several branches | A shared catalogue across locations | |
| Open API | Through its partner programme | Device connections listed; no public API named |
| Region and buying | ||
| Arabic interface | English, per Capterra | Arabic and English |
| Sold and supported in Egypt or the Middle East | None found | Headquartered in Egypt |
| Government e-invoicing (Egypt's ETA, Saudi ZATCA) | Saudi ZATCA Phase 2; Egypt's ETA not mentioned | |
| Prices published on its website | A demo only | From $52 a month for five users |
| Free trial | 14 days, with every feature | |
Which to choose
Who each one suits.
Choose Covetrus Pulse if…
- North American practices that want software, supply, pharmacy and payments from one company.
- Independent small-animal practices up to groups.
- Clinics that want AI notes included at no extra cost.
Strengths
- Supply, an online pharmacy for the practice, payments and software from one vendor.
- Online scheduling, reminders and unlimited texting through Covetrus Comms.
- More than 250 integration partners, including reference labs.
- Covetrus AI writes SOAP notes, included at no extra cost.
Pricing
Covetrus does not publish Pulse's prices; it offers a demo.
Choose VetICare Connect if…
- Clinics in Egypt and the Gulf whose team wants Arabic screens.
- Clinics that want booking and reminders through an owner app and WhatsApp.
- Saudi clinics that need ZATCA e-invoicing.
Strengths
- Arabic screens, right to left, as well as English.
- Online booking and Squeak, an app for pet owners, with reminders on WhatsApp.
- An AI scribe that drafts exam notes, differential diagnoses and treatment plans.
- Lab analysers connected (Boule, EDAN and others) and ZATCA Phase 2 for Saudi Arabia.
Pricing
VetICare publishes its prices: from $52 a month for five users, $8 a month for each extra user, and $20 a month for automatic WhatsApp vaccine alerts; yearly billing saves 10%, after a 14-day free trial and with a three-month minimum.
Also worth a look
Petfolio, made in Cairo
Built in, where neither Covetrus Pulse nor VetICare Connect is: double-entry accounting built in. To be fair about it: Petfolio books visits ahead but has no calendar view or online booking, no client app or lab connections, and its screens are in English.
Questions
Covetrus Pulse or VetICare Connect?
What is the difference between Covetrus Pulse and VetICare Connect?
Covetrus Pulse is the cloud practice management system of Covetrus, the animal-health company based in Portland, Maine, formerly known as eVetPractice. VetICare Connect is a cloud system for veterinary clinics, headquartered in Egypt and founded in 2020, sold in Egypt, Saudi Arabia, the UAE and Oman. VetICare Connect messages owners on WhatsApp; Covetrus Pulse does not. VetICare Connect has a point of sale with shifts; Covetrus Pulse's website does not say. Covetrus Pulse processes card payments itself; VetICare Connect only in part (online payment links sent on WhatsApp).
Which is cheaper, Covetrus Pulse or VetICare Connect?
Covetrus Pulse: Covetrus does not publish Pulse's prices; it offers a demo. VetICare Connect: VetICare publishes its prices: from $52 a month for five users, $8 a month for each extra user, and $20 a month for automatic WhatsApp vaccine alerts; yearly billing saves 10%, after a 14-day free trial and with a three-month minimum.
Does Covetrus Pulse or VetICare Connect have an Arabic interface?
Covetrus Pulse has no Arabic interface (English, per Capterra). VetICare Connect has an Arabic interface (Arabic and English).
Which has accounting built in, Covetrus Pulse or VetICare Connect?
Covetrus Pulse relies on separate accounting software (bookkeeping partners, none named). VetICare Connect's website does not say whether it keeps double-entry books itself.
Can Covetrus Pulse or VetICare Connect run several branches?
Covetrus Pulse runs several branches (a shared catalogue across locations). VetICare Connect runs several branches.
Is Covetrus Pulse or VetICare Connect available in Egypt and the Middle East?
Covetrus Pulse has no team or partner in the region we could find (none found). VetICare Connect is sold and supported in the region (headquartered in Egypt).
Covetrus Pulse: sources
Read on 18 October 2026. Covetrus Pulse is a trademark of its owner; we are not affiliated with them.
VetICare Connect: sources
Read on 18 October 2026. VetICare Connect is a trademark of its owner; we are not affiliated with them.
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