Covetrus Pulse vs Digitail
Graded on the same 20 criteria from each one's own website: where they differ, what they share, and which clinics each one suits.
Covetrus Pulse
Covetrus · Portland, Maine, US
- Since
- 2019 (as Covetrus)
- Runs
- Cloud
- Pricing
- By quote
- Price
- Not published
8 built in · 1 through a partner · 6 not published · 5 no
Covetrus Pulse in fullDigitail
Digitail · Toronto, London and Iași
- Since
- 2018
- Runs
- Cloud, with apps for pet owners
- Pricing
- Plans, by quote
- Price
- Not published
11 built in · 2 through a partner · 4 not published · 3 no
Digitail in fullKey differences
Where they differ.
- TelemedicineDigitail offers telemedicine, in part (video calls through the clinic's Whereby account); Covetrus Pulse's website does not say.
- Stock with batches and expiry datesDigitail tracks stock by batch and expiry date; Covetrus Pulse's website does not say.
- Loyalty points or promotionsDigitail has loyalty points or promotions; Covetrus Pulse's website does not say.
- Open APIDigitail has an open API; Covetrus Pulse only in part (through its partner programme).
- Free trialDigitail offers a free trial, in part (a free month of its AI add-ons only); Covetrus Pulse's website does not say.
Both have built in
- Appointment calendar and online booking
- Automatic reminders to owners
- Client app or portal
- Lab and imaging integrations
- AI note-taking
- Card payments processed in the software
- Purchase orders and suppliers
- Several branches
Feature by feature
Every criterion, side by side.
- Built in
- In part, or through a partner
- No
- Not published
| Criterion | Covetrus Pulse | Digitail |
|---|---|---|
| Clients and care | ||
| Appointment calendar and online booking | Online scheduling through Covetrus Comms | Online booking |
| Automatic reminders to owners | Through Covetrus Comms, with texting | E-mail, SMS and push |
| WhatsApp messages to owners | Not among its messaging channels | |
| Client app or portal | A pet-owner portal and the Comms app | Its own pet-owner app |
| Lab and imaging integrations | Antech, IDEXX and Zoetis | IDEXX, Antech, Zoetis and Heska |
| AI note-taking | AI notes, at no extra cost | More than 20 AI workflows |
| Telemedicine | Video calls through the clinic's Whereby account | |
| Front desk and stock | ||
| Point of sale with shifts | Payments and deposits; a till with shifts not confirmed | |
| Card payments processed in the software | Covetrus Payments | With deposits and pay-later |
| Stock with batches and expiry dates | Inventory yes; batches and expiry not confirmed | Batches and expiry dates |
| Purchase orders and suppliers | Automatic reordering through Covetrus Supply | Purchase orders |
| Loyalty points or promotions | Loyalty points, an early version | |
| Money and management | ||
| Double-entry accounting built in | Bookkeeping partners, none named | A QuickBooks sync, closed to new clinics |
| Several branches | A shared catalogue across locations | Several locations under one sign-in |
| Open API | Through its partner programme | On every plan |
| Region and buying | ||
| Arabic interface | English, per Capterra | Languages not published |
| Sold and supported in Egypt or the Middle East | None found | None found |
| Government e-invoicing (Egypt's ETA, Saudi ZATCA) | ||
| Prices published on its website | A demo only | Plans named; prices on request |
| Free trial | A free month of its AI add-ons only | |
Which to choose
Who each one suits.
Choose Covetrus Pulse if…
- North American practices that want software, supply, pharmacy and payments from one company.
- Independent small-animal practices up to groups.
- Clinics that want AI notes included at no extra cost.
Strengths
- Supply, an online pharmacy for the practice, payments and software from one vendor.
- Online scheduling, reminders and unlimited texting through Covetrus Comms.
- More than 250 integration partners, including reference labs.
- Covetrus AI writes SOAP notes, included at no extra cost.
Pricing
Covetrus does not publish Pulse's prices; it offers a demo.
Choose Digitail if…
- Clinics that want AI throughout the day: a scribe, intake, voice-to-invoice and summaries.
- Clinics that want their own pet-owner app with online booking.
- North American independents, new practices and mobile vets.
Strengths
- More than 20 AI workflows, including an AI scribe and voice-to-invoice.
- Its own pet-owner app for iOS and Android, white-label as an add-on.
- Online booking, reminders by SMS, e-mail and push, and video calls through Whereby.
- An open API on every plan, with migration and onboarding included.
Pricing
Digitail does not publish its prices. Its pricing page names its plans and includes unlimited staff users, migration and onboarding.
Also worth a look
Petfolio, made in Cairo
Built in, where neither Covetrus Pulse nor Digitail is: whatsApp messages to owners, point of sale with shifts, double-entry accounting built in, sold and supported in Egypt or the Middle East, prices published on its website and free trial. To be fair about it: Petfolio books visits ahead but has no calendar view or online booking, no client app or lab connections, and its screens are in English.
Questions
Covetrus Pulse or Digitail?
What is the difference between Covetrus Pulse and Digitail?
Covetrus Pulse is the cloud practice management system of Covetrus, the animal-health company based in Portland, Maine, formerly known as eVetPractice. Digitail is a cloud practice management system founded in 2018, with offices in Toronto, London and Iași in Romania. Digitail offers telemedicine, in part (video calls through the clinic's Whereby account); Covetrus Pulse's website does not say. Digitail tracks stock by batch and expiry date; Covetrus Pulse's website does not say. Digitail has loyalty points or promotions; Covetrus Pulse's website does not say.
Which is cheaper, Covetrus Pulse or Digitail?
Covetrus Pulse: Covetrus does not publish Pulse's prices; it offers a demo. Digitail: Digitail does not publish its prices. Its pricing page names its plans and includes unlimited staff users, migration and onboarding.
Does Covetrus Pulse or Digitail have an Arabic interface?
Covetrus Pulse has no Arabic interface (English, per Capterra). Digitail's website does not say whether it has an Arabic interface.
Which has accounting built in, Covetrus Pulse or Digitail?
Covetrus Pulse relies on separate accounting software (bookkeeping partners, none named). Digitail relies on separate accounting software (a QuickBooks sync, closed to new clinics).
Can Covetrus Pulse or Digitail run several branches?
Covetrus Pulse runs several branches (a shared catalogue across locations). Digitail runs several branches (several locations under one sign-in).
Is Covetrus Pulse or Digitail available in Egypt and the Middle East?
Covetrus Pulse has no team or partner in the region we could find (none found). Digitail has no team or partner in the region we could find (none found).
Covetrus Pulse: sources
Read on 18 October 2026. Covetrus Pulse is a trademark of its owner; we are not affiliated with them.
Digitail: sources
Read on 18 October 2026. Digitail is a trademark of its owner; we are not affiliated with them.
- Digitail help — multi-location workflow
- Digitail help — QuickBooks
- Digitail help — telemedicine with Whereby
- Digitail — secure payments
- Digitail — pet parent app
- Digitail — plans
- Capterra — Digitail
- Digitail help — loyalty points
- Digitail — home page
- Digitail — pricing
- Digitail — about us
- Digitail help — products and stock
- Digitail — integrations
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