Compare
Digitail, reviewed.
Digitail is a cloud practice management system founded in 2018, with offices in Toronto, London and Iași in Romania.
- Made byDigitail
- Based inToronto, London and Iași
- Since2018
- RunsCloud, with apps for pet owners
- PriceNot published
About
Digitail is a cloud practice management system founded in 2018, with offices in Toronto, London and Iași in Romania. It focuses on North America, says more than 10,000 veterinarians use it, and puts its AI features and its own pet-owner app first.
Strengths
- More than 20 AI workflows, including an AI scribe and voice-to-invoice.
- Its own pet-owner app for iOS and Android, white-label as an add-on.
- Online booking, reminders by SMS, e-mail and push, and video calls through Whereby.
- An open API on every plan, with migration and onboarding included.
Best for
- Clinics that want AI throughout the day: a scribe, intake, voice-to-invoice and summaries.
- Clinics that want their own pet-owner app with online booking.
- North American independents, new practices and mobile vets.
Pricing
Digitail does not publish its prices. Its pricing page names its plans and includes unlimited staff users, migration and onboarding.
Graded
Digitail on every criterion.
| Criterion | Digitail |
|---|---|
| Clients and care | |
| Appointment calendar and online bookingA calendar for the team, and owners booking a time themselves. | Online booking |
| Automatic reminders to ownersVaccine and follow-up reminders sent without anyone pressing send. | E-mail, SMS and push |
| WhatsApp messages to ownersReaching owners on the app most of them read first. | |
| Client app or portalOwners see their pets' records, invoices or bookings themselves. | Its own pet-owner app |
| Lab and imaging integrationsResults arriving from the lab or the analyser on their own. | IDEXX, Antech, Zoetis and Heska |
| AI note-takingAn AI scribe that drafts the vet's notes. | More than 20 AI workflows |
| TelemedicineVideo consults with owners. | Video calls through the clinic's Whereby account |
| Front desk and stock | |
| Point of sale with shiftsA till for products and services, opened and closed with a cash count. | Payments and deposits; a till with shifts not confirmed |
| Card payments processed in the softwareCard machines or payment links connected to the bill. | With deposits and pay-later |
| Stock with batches and expiry datesKnowing which units expire first, and what they cost. | Batches and expiry dates |
| Purchase orders and suppliersOrdering from suppliers and receiving deliveries into stock. | Purchase orders |
| Loyalty points or promotionsPoints, offers or promo codes that bring clients back. | Loyalty points, an early version |
| Money and management | |
| Double-entry accounting built inReal books (profit and loss, balance sheet) inside the system, not in another package. | A QuickBooks sync, closed to new clinics |
| Several branchesMore than one location on the same records. | Several locations under one sign-in |
| Open APIConnecting other software to it. | On every plan |
| Region and buying | |
| Arabic interfaceScreens in Arabic, right to left. | Languages not published |
| Sold and supported in Egypt or the Middle EastA team, office or partner in the region. | None found |
| Government e-invoicing (Egypt's ETA, Saudi ZATCA)Invoices sent to the tax authority from the software. | |
| Prices published on its websiteSeeing the price before talking to sales. | Plans named; prices on request |
| Free trialTrying it on real work before paying. | A free month of its AI add-ons only |
Head to head
Digitail compared.
vs
Digitail vs ezyVet
5 differences on the criteria
vs
Digitail vs Covetrus Pulse
5 differences on the criteria
vs
Digitail vs IDEXX Neo
6 differences on the criteria
vs
Digitail vs Provet
6 differences on the criteria
vs
Digitail vs Vetspire
2 differences on the criteria
vs
Digitail vs Shepherd
4 differences on the criteria
vs
Digitail vs VetICare Connect
10 differences on the criteria
vs
Digitail vs GVET
11 differences on the criteria
vs
Digitail vs Petfolio
14 differences on the criteria
Sources
What we say about Digitail comes from these pages, read on 18 October 2026. Products change: check their site for the latest. Digitail is a trademark of its owner; we are not affiliated with them.
- Digitail help — multi-location workflow
- Digitail help — QuickBooks
- Digitail help — telemedicine with Whereby
- Digitail — secure payments
- Digitail — pet parent app
- Digitail — plans
- Capterra — Digitail
- Digitail help — loyalty points
- Digitail — home page
- Digitail — pricing
- Digitail — about us
- Digitail help — products and stock
- Digitail — integrations
Spotted something out of date? Tell us on WhatsApp and we will correct it.
See Petfolio run a day at your clinic.
We walk your team through a real day: the first visit, the till at closing, and the books the next morning.