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Provet vs Digitail

Graded on the same 20 criteria from each one's own website: where they differ, what they share, and which clinics each one suits.

Provet

Nordhealth · Helsinki, Finland

Runs
Cloud, with a staff app
Pricing
Platform fee + per vet, monthly
Price
From $249 a month (US)

10 built in · 4 through a partner · 4 not published · 2 no

Provet in full

Digitail

Digitail · Toronto, London and Iași

Since
2018
Runs
Cloud, with apps for pet owners
Pricing
Plans, by quote
Price
Not published

11 built in · 2 through a partner · 4 not published · 3 no

Digitail in full

Key differences

Where they differ.

  • WhatsApp messages to ownersProvet messages owners on WhatsApp, in part (through a third-party integration); Digitail's website does not say.
  • Client app or portalDigitail has a client app or portal; Provet only in part (through PetsApp, Petleo and TailPal).
  • Point of sale with shiftsProvet has a point of sale with shifts, in part (counter sales; shifts not confirmed); Digitail's website does not say.
  • Loyalty points or promotionsDigitail has loyalty points or promotions; Provet's website does not say.
  • Prices published on its websiteProvet publishes its prices; Digitail does not.
  • Free trialDigitail offers a free trial, in part (a free month of its AI add-ons only); Provet's website does not say.

Both have built in

  • Appointment calendar and online booking
  • Automatic reminders to owners
  • Lab and imaging integrations
  • AI note-taking
  • Card payments processed in the software
  • Stock with batches and expiry dates
  • Purchase orders and suppliers
  • Several branches
  • Open API

Feature by feature

Every criterion, side by side.

  • Built in
  • In part, or through a partner
  • No
  • Not published
Criterion Provet Digitail
Clients and care
Appointment calendar and online booking A calendar and self-service online booking Online booking
Automatic reminders to owners Rule-based SMS and e-mail E-mail, SMS and push
WhatsApp messages to owners Through a third-party integration
Client app or portal Through PetsApp, Petleo and TailPal Its own pet-owner app
Lab and imaging integrations IDEXX, Antech, Laboklin, Zoetis and Axiom IDEXX, Antech, Zoetis and Heska
AI note-taking An AI scribe and actions, as a paid add-on More than 20 AI workflows
Telemedicine Through VidiVet Video calls through the clinic's Whereby account
Front desk and stock
Point of sale with shifts Counter sales; shifts not confirmed Payments and deposits; a till with shifts not confirmed
Card payments processed in the software Provet Pay With deposits and pay-later
Stock with batches and expiry dates Batches with expiry dates Batches and expiry dates
Purchase orders and suppliers Wholesaler ordering and automatic reorders Purchase orders
Loyalty points or promotions Loyalty points, an early version
Money and management
Double-entry accounting built in Connects to Xero and Visma e-conomic A QuickBooks sync, closed to new clinics
Several branches On the Pro plan Several locations under one sign-in
Open API An open REST API on every plan On every plan
Region and buying
Arabic interface The app's languages are not published Languages not published
Sold and supported in Egypt or the Middle East None found None found
Government e-invoicing (Egypt's ETA, Saudi ZATCA)
Prices published on its website Per vet, in US dollars and pounds Plans named; prices on request
Free trial A free month of its AI add-ons only

Which to choose

Who each one suits.

Choose Provet if…

  • Clinic groups in the UK and Europe.
  • Clinics that want public prices per vet, with staff who are not vets free.
  • Clinics that want AI that drafts notes and acts on orders.

Strengths

  • Used in 45 countries, by large groups across the UK and Europe.
  • Public prices per vet, with staff who are not vets free.
  • AI that writes notes, summaries and discharge notes, and acts on orders.
  • Stock batches with expiry, Provet Pay, many lab integrations and an open API.

Pricing

Provet publishes its prices: in the US, Core is $249 a month including one vet plus $99 for each further vet, and Pro is $299 plus $129 per vet; staff who are not vets are free, and its AI add-on is $40 per seat a month.

Choose Digitail if…

  • Clinics that want AI throughout the day: a scribe, intake, voice-to-invoice and summaries.
  • Clinics that want their own pet-owner app with online booking.
  • North American independents, new practices and mobile vets.

Strengths

  • More than 20 AI workflows, including an AI scribe and voice-to-invoice.
  • Its own pet-owner app for iOS and Android, white-label as an add-on.
  • Online booking, reminders by SMS, e-mail and push, and video calls through Whereby.
  • An open API on every plan, with migration and onboarding included.

Pricing

Digitail does not publish its prices. Its pricing page names its plans and includes unlimited staff users, migration and onboarding.

Also worth a look

Petfolio, made in Cairo

Built in, where neither Provet nor Digitail is: whatsApp messages to owners, point of sale with shifts, double-entry accounting built in, sold and supported in Egypt or the Middle East and free trial. To be fair about it: Petfolio books visits ahead but has no calendar view or online booking, no client app or lab connections, and its screens are in English.

Questions

Provet or Digitail?

What is the difference between Provet and Digitail?

Provet, formerly Provet Cloud, is a cloud practice management system from Nordhealth, a listed company based in Helsinki. Digitail is a cloud practice management system founded in 2018, with offices in Toronto, London and Iași in Romania. Provet messages owners on WhatsApp, in part (through a third-party integration); Digitail's website does not say. Digitail has a client app or portal; Provet only in part (through PetsApp, Petleo and TailPal). Provet has a point of sale with shifts, in part (counter sales; shifts not confirmed); Digitail's website does not say.

Which is cheaper, Provet or Digitail?

Provet: Provet publishes its prices: in the US, Core is $249 a month including one vet plus $99 for each further vet, and Pro is $299 plus $129 per vet; staff who are not vets are free, and its AI add-on is $40 per seat a month. Digitail: Digitail does not publish its prices. Its pricing page names its plans and includes unlimited staff users, migration and onboarding.

Does Provet or Digitail have an Arabic interface?

Provet's website does not say whether it has an Arabic interface. Digitail's website does not say whether it has an Arabic interface.

Which has accounting built in, Provet or Digitail?

Provet relies on separate accounting software (connects to Xero and Visma e-conomic). Digitail relies on separate accounting software (a QuickBooks sync, closed to new clinics).

Can Provet or Digitail run several branches?

Provet runs several branches (on the Pro plan). Digitail runs several branches (several locations under one sign-in).

Is Provet or Digitail available in Egypt and the Middle East?

Provet has no team or partner in the region we could find (none found). Digitail has no team or partner in the region we could find (none found).

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