Provet vs Shepherd
Graded on the same 20 criteria from each one's own website: where they differ, what they share, and which clinics each one suits.
Provet
Nordhealth · Helsinki, Finland
- Runs
- Cloud, with a staff app
- Pricing
- Platform fee + per vet, monthly
- Price
- From $249 a month (US)
10 built in · 4 through a partner · 4 not published · 2 no
Provet in fullShepherd
Shepherd Veterinary Software · Prescott, Arizona, US
- Since
- 2016
- Runs
- Cloud, in the browser
- Pricing
- By quote
- Price
- Not published
10 built in · 2 through a partner · 6 not published · 2 no
Shepherd in fullKey differences
Where they differ.
- WhatsApp messages to ownersProvet messages owners on WhatsApp, in part (through a third-party integration); Shepherd's website does not say.
- Client app or portalShepherd has a client app or portal; Provet only in part (through PetsApp, Petleo and TailPal).
- TelemedicineProvet offers telemedicine, in part (through VidiVet); Shepherd's website does not say.
- Loyalty points or promotionsShepherd has loyalty points or promotions, in part (through mClub, AllyDVM and Greenline); Provet's website does not say.
- Prices published on its websiteProvet publishes its prices; Shepherd's website does not say.
Both have built in
- Appointment calendar and online booking
- Automatic reminders to owners
- Lab and imaging integrations
- AI note-taking
- Card payments processed in the software
- Stock with batches and expiry dates
- Purchase orders and suppliers
- Several branches
- Open API
Feature by feature
Every criterion, side by side.
- Built in
- In part, or through a partner
- No
- Not published
| Criterion | Provet | Shepherd |
|---|---|---|
| Clients and care | ||
| Appointment calendar and online booking | A calendar and self-service online booking | A calendar, and direct booking in the pet portal |
| Automatic reminders to owners | Rule-based SMS and e-mail | Automatic texts and e-mails |
| WhatsApp messages to owners | Through a third-party integration | |
| Client app or portal | Through PetsApp, Petleo and TailPal | An online pet portal |
| Lab and imaging integrations | IDEXX, Antech, Laboklin, Zoetis and Axiom | IDEXX, Antech, Heska and others |
| AI note-taking | An AI scribe and actions, as a paid add-on | TranscribeAI writes SOAP notes |
| Telemedicine | Through VidiVet | |
| Front desk and stock | ||
| Point of sale with shifts | Counter sales; shifts not confirmed | Quick invoices for counter sales; no retail till |
| Card payments processed in the software | Provet Pay | Shepherd Pay |
| Stock with batches and expiry dates | Batches with expiry dates | Lots, bottles and expiry dates |
| Purchase orders and suppliers | Wholesaler ordering and automatic reorders | Purchase orders, received into lots |
| Loyalty points or promotions | Through mClub, AllyDVM and Greenline | |
| Money and management | ||
| Double-entry accounting built in | Connects to Xero and Visma e-conomic | A QuickBooks journal-entry report |
| Several branches | On the Pro plan | An admin portal for groups |
| Open API | An open REST API on every plan | An open API, a paid option |
| Region and buying | ||
| Arabic interface | The app's languages are not published | |
| Sold and supported in Egypt or the Middle East | None found | None found |
| Government e-invoicing (Egypt's ETA, Saudi ZATCA) | ||
| Prices published on its website | Per vet, in US dollars and pounds | No prices on its current site |
| Free trial | Its current site offers demos | |
Which to choose
Who each one suits.
Choose Provet if…
- Clinic groups in the UK and Europe.
- Clinics that want public prices per vet, with staff who are not vets free.
- Clinics that want AI that drafts notes and acts on orders.
Strengths
- Used in 45 countries, by large groups across the UK and Europe.
- Public prices per vet, with staff who are not vets free.
- AI that writes notes, summaries and discharge notes, and acts on orders.
- Stock batches with expiry, Provet Pay, many lab integrations and an open API.
Pricing
Provet publishes its prices: in the US, Core is $249 a month including one vet plus $99 for each further vet, and Pro is $299 plus $129 per vet; staff who are not vets are free, and its AI add-on is $40 per seat a month.
Choose Shepherd if…
- Independent small-animal clinics in the US, from one vet to four or more.
- Clinics that want charges captured from the medical record.
- Clinics that want card payments built into the software.
Strengths
- Charge capture built around the SOAP record.
- Inventory lots, bottles and expiry dates, with an expiry report, and purchase orders.
- Shepherd Pay for terminals, stored cards and payments in the pet portal.
- TranscribeAI ambient notes, lab integrations and an open API.
Pricing
Shepherd's current site shows no prices and offers demos.
Also worth a look
Petfolio, made in Cairo
Built in, where neither Provet nor Shepherd is: whatsApp messages to owners, point of sale with shifts, loyalty points or promotions, double-entry accounting built in, sold and supported in Egypt or the Middle East and free trial. To be fair about it: Petfolio books visits ahead but has no calendar view or online booking, no client app or lab connections, and its screens are in English.
Questions
Provet or Shepherd?
What is the difference between Provet and Shepherd?
Provet, formerly Provet Cloud, is a cloud practice management system from Nordhealth, a listed company based in Helsinki. Shepherd is a cloud practice management system from Prescott, Arizona, built by vets around the medical record. Provet messages owners on WhatsApp, in part (through a third-party integration); Shepherd's website does not say. Shepherd has a client app or portal; Provet only in part (through PetsApp, Petleo and TailPal). Provet offers telemedicine, in part (through VidiVet); Shepherd's website does not say.
Which is cheaper, Provet or Shepherd?
Provet: Provet publishes its prices: in the US, Core is $249 a month including one vet plus $99 for each further vet, and Pro is $299 plus $129 per vet; staff who are not vets are free, and its AI add-on is $40 per seat a month. Shepherd: Shepherd's current site shows no prices and offers demos.
Does Provet or Shepherd have an Arabic interface?
Provet's website does not say whether it has an Arabic interface. Shepherd's website does not say whether it has an Arabic interface.
Which has accounting built in, Provet or Shepherd?
Provet relies on separate accounting software (connects to Xero and Visma e-conomic). Shepherd relies on separate accounting software (a QuickBooks journal-entry report).
Can Provet or Shepherd run several branches?
Provet runs several branches (on the Pro plan). Shepherd runs several branches (an admin portal for groups).
Is Provet or Shepherd available in Egypt and the Middle East?
Provet has no team or partner in the region we could find (none found). Shepherd has no team or partner in the region we could find (none found).
Provet: sources
Read on 18 October 2026. Provet is a trademark of its owner; we are not affiliated with them.
- Provet — veterinary groups
- Provet Cloud — February 2024 release (batches and expiry)
- Provet support — counter sales
- Provet — integrations
- Provet — features
- Provet — Manchester Cat Clinic story (WhatsApp)
- Provet — home page
- Provet — pricing
- G2 — Provet Cloud discussions
- Petleo — Provet Cloud integration
- Nordhealth — company release
Shepherd: sources
Read on 18 October 2026. Shepherd is a trademark of its owner; we are not affiliated with them.
- Shepherd developers — API pricing
- Shepherd help — QuickBooks journal entry report
- Shepherd help — purchase orders
- Shepherd help — direct booking
- Shepherd — payment processor
- Shepherd — integrations
- Shepherd — client communication
- Shepherd — features
- Capterra — Shepherd
- Shepherd help — inventory lots and expiry dates
- Shepherd help — TranscribeAI
- Shepherd — multi-location
- Software Advice — Shepherd
- MWI Animal Health — integration with Shepherd
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