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Vetspire vs Shepherd

Graded on the same 20 criteria from each one's own website: where they differ, what they share, and which clinics each one suits.

Vetspire

Vetspire · United States

Since
2017
Runs
Cloud
Pricing
By quote
Price
Not published

10 built in · 2 through a partner · 5 not published · 3 no

Vetspire in full

Shepherd

Shepherd Veterinary Software · Prescott, Arizona, US

Since
2016
Runs
Cloud, in the browser
Pricing
By quote
Price
Not published

10 built in · 2 through a partner · 6 not published · 2 no

Shepherd in full

Key differences

Where they differ.

  • TelemedicineVetspire offers telemedicine, in part (through TeleTails); Shepherd's website does not say.
  • Point of sale with shiftsShepherd has a point of sale with shifts, in part (quick invoices for counter sales; no retail till); Vetspire's website does not say.

Both have built in

  • Appointment calendar and online booking
  • Automatic reminders to owners
  • Client app or portal
  • Lab and imaging integrations
  • AI note-taking
  • Card payments processed in the software
  • Stock with batches and expiry dates
  • Purchase orders and suppliers
  • Several branches
  • Open API

Feature by feature

Every criterion, side by side.

  • Built in
  • In part, or through a partner
  • No
  • Not published
Criterion Vetspire Shepherd
Clients and care
Appointment calendar and online booking Built-in online booking A calendar, and direct booking in the pet portal
Automatic reminders to owners Automated, with two-way texting Automatic texts and e-mails
WhatsApp messages to owners
Client app or portal A pet-owner mobile app An online pet portal
Lab and imaging integrations IDEXX, Antech, Heska and Zoetis IDEXX, Antech, Heska and others
AI note-taking An AI scribe and summaries TranscribeAI writes SOAP notes
Telemedicine Through TeleTails
Front desk and stock
Point of sale with shifts Quick invoices for counter sales; no retail till
Card payments processed in the software Vetspire Pay Shepherd Pay
Stock with batches and expiry dates Lot and expiry recorded when stock is received Lots, bottles and expiry dates
Purchase orders and suppliers Purchase orders Purchase orders, received into lots
Loyalty points or promotions Through AllyDVM and Greenline Through mClub, AllyDVM and Greenline
Money and management
Double-entry accounting built in Connects to Sage Intacct A QuickBooks journal-entry report
Several branches Prices per location An admin portal for groups
Open API A documented GraphQL API An open API, a paid option
Region and buying
Arabic interface
Sold and supported in Egypt or the Middle East None found None found
Government e-invoicing (Egypt's ETA, Saudi ZATCA)
Prices published on its website A demo only No prices on its current site
Free trial A demo only Its current site offers demos

Which to choose

Who each one suits.

Choose Vetspire if…

  • Multi-location groups in the US.
  • General practice, emergency and specialty, mobile vets and universities.
  • Groups that want booking built in rather than added from another company.

Strengths

  • Built for groups, with prices set per location.
  • Built-in online booking, automated reminders and two-way texting.
  • IDEXX, Antech and Zoetis lab integrations, and Vetspire Pay.
  • An AI scribe and AI summaries, and a developer API.

Pricing

Vetspire's pricing page shows no amounts; it offers a demo.

Choose Shepherd if…

  • Independent small-animal clinics in the US, from one vet to four or more.
  • Clinics that want charges captured from the medical record.
  • Clinics that want card payments built into the software.

Strengths

  • Charge capture built around the SOAP record.
  • Inventory lots, bottles and expiry dates, with an expiry report, and purchase orders.
  • Shepherd Pay for terminals, stored cards and payments in the pet portal.
  • TranscribeAI ambient notes, lab integrations and an open API.

Pricing

Shepherd's current site shows no prices and offers demos.

Also worth a look

Petfolio, made in Cairo

Built in, where neither Vetspire nor Shepherd is: whatsApp messages to owners, point of sale with shifts, loyalty points or promotions, double-entry accounting built in, sold and supported in Egypt or the Middle East, prices published on its website and free trial. To be fair about it: Petfolio books visits ahead but has no calendar view or online booking, no client app or lab connections, and its screens are in English.

Questions

Vetspire or Shepherd?

What is the difference between Vetspire and Shepherd?

Vetspire is a cloud practice management system founded in 2017 in the US and built for multi-location groups. Shepherd is a cloud practice management system from Prescott, Arizona, built by vets around the medical record. Vetspire offers telemedicine, in part (through TeleTails); Shepherd's website does not say. Shepherd has a point of sale with shifts, in part (quick invoices for counter sales; no retail till); Vetspire's website does not say.

Which is cheaper, Vetspire or Shepherd?

Vetspire: Vetspire's pricing page shows no amounts; it offers a demo. Shepherd: Shepherd's current site shows no prices and offers demos.

Does Vetspire or Shepherd have an Arabic interface?

Vetspire's website does not say whether it has an Arabic interface. Shepherd's website does not say whether it has an Arabic interface.

Which has accounting built in, Vetspire or Shepherd?

Vetspire relies on separate accounting software (connects to Sage Intacct). Shepherd relies on separate accounting software (a QuickBooks journal-entry report).

Can Vetspire or Shepherd run several branches?

Vetspire runs several branches (prices per location). Shepherd runs several branches (an admin portal for groups).

Is Vetspire or Shepherd available in Egypt and the Middle East?

Vetspire has no team or partner in the region we could find (none found). Shepherd has no team or partner in the region we could find (none found).

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