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ezyVet vs Digitail

Graded on the same 20 criteria from each one's own website: where they differ, what they share, and which clinics each one suits.

ezyVet

IDEXX · New Zealand and the US

Since
2006
Runs
Cloud, in the browser
Pricing
Monthly; groups by quote
Price
From $260.50 a month

8 built in · 5 through a partner · 4 not published · 3 no

ezyVet in full

Digitail

Digitail · Toronto, London and Iași

Since
2018
Runs
Cloud, with apps for pet owners
Pricing
Plans, by quote
Price
Not published

11 built in · 2 through a partner · 4 not published · 3 no

Digitail in full

Key differences

Where they differ.

  • Card payments processed in the softwareDigitail processes card payments itself; ezyVet only in part (terminals through Windcave and PayJunction).
  • Loyalty points or promotionsDigitail has loyalty points or promotions; ezyVet only in part (loyalty points through PetDesk).
  • Open APIDigitail has an open API; ezyVet only in part (a REST API for approved partners).
  • Prices published on its websiteezyVet publishes its prices, in part (a starting price; groups get a quote); Digitail does not.
  • Free trialDigitail offers a free trial, in part (a free month of its AI add-ons only); ezyVet's website does not say.

Both have built in

  • Appointment calendar and online booking
  • Automatic reminders to owners
  • Client app or portal
  • Lab and imaging integrations
  • AI note-taking
  • Stock with batches and expiry dates
  • Purchase orders and suppliers
  • Several branches

Feature by feature

Every criterion, side by side.

  • Built in
  • In part, or through a partner
  • No
  • Not published
Criterion ezyVet Digitail
Clients and care
Appointment calendar and online booking A calendar, and online booking Online booking
Automatic reminders to owners Automatic texts and e-mails E-mail, SMS and push
WhatsApp messages to owners
Client app or portal The Vello app and portal, from IDEXX Its own pet-owner app
Lab and imaging integrations IDEXX built in; more than 100 integrations IDEXX, Antech, Zoetis and Heska
AI note-taking AI-assisted notes, in pilot More than 20 AI workflows
Telemedicine Through a Zoom integration Video calls through the clinic's Whereby account
Front desk and stock
Point of sale with shifts Invoicing and payments; a till with shifts not confirmed Payments and deposits; a till with shifts not confirmed
Card payments processed in the software Terminals through Windcave and PayJunction With deposits and pay-later
Stock with batches and expiry dates Batch numbers and expiry dates Batches and expiry dates
Purchase orders and suppliers Purchase orders Purchase orders
Loyalty points or promotions Loyalty points through PetDesk Loyalty points, an early version
Money and management
Double-entry accounting built in Connects to Xero, which keeps the ledger A QuickBooks sync, closed to new clinics
Several branches Multi-site and group management Several locations under one sign-in
Open API A REST API for approved partners On every plan
Region and buying
Arabic interface English, per Capterra Languages not published
Sold and supported in Egypt or the Middle East None found None found
Government e-invoicing (Egypt's ETA, Saudi ZATCA)
Prices published on its website A starting price; groups get a quote Plans named; prices on request
Free trial Review sites disagree A free month of its AI add-ons only

Which to choose

Who each one suits.

Choose ezyVet if…

  • Large, specialty or emergency hospitals, and corporate groups.
  • Clinics that rely on IDEXX labs and imaging and want them built in.
  • Clinics that connect many other tools: it lists more than 100 integrations.

Strengths

  • IDEXX lab and imaging integration built in, and more than 100 certified integrations.
  • Booking, reminders and a client portal through Vello, from IDEXX.
  • Stock with batch numbers and expiry dates, and purchase orders.
  • AI-assisted notes, and support around the clock according to its pricing page.

Pricing

ezyVet's pricing page gives a starting price of $260.50 a month with every feature included; groups get a quote, and setup, training and data conversion are discussed without amounts.

Choose Digitail if…

  • Clinics that want AI throughout the day: a scribe, intake, voice-to-invoice and summaries.
  • Clinics that want their own pet-owner app with online booking.
  • North American independents, new practices and mobile vets.

Strengths

  • More than 20 AI workflows, including an AI scribe and voice-to-invoice.
  • Its own pet-owner app for iOS and Android, white-label as an add-on.
  • Online booking, reminders by SMS, e-mail and push, and video calls through Whereby.
  • An open API on every plan, with migration and onboarding included.

Pricing

Digitail does not publish its prices. Its pricing page names its plans and includes unlimited staff users, migration and onboarding.

Also worth a look

Petfolio, made in Cairo

Built in, where neither ezyVet nor Digitail is: whatsApp messages to owners, point of sale with shifts, double-entry accounting built in, sold and supported in Egypt or the Middle East, prices published on its website and free trial. To be fair about it: Petfolio books visits ahead but has no calendar view or online booking, no client app or lab connections, and its screens are in English.

Questions

ezyVet or Digitail?

What is the difference between ezyVet and Digitail?

ezyVet is a cloud practice management system founded in New Zealand in 2006 and owned by IDEXX since 2021. Digitail is a cloud practice management system founded in 2018, with offices in Toronto, London and Iași in Romania. Digitail processes card payments itself; ezyVet only in part (terminals through Windcave and PayJunction). Digitail has loyalty points or promotions; ezyVet only in part (loyalty points through PetDesk). Digitail has an open API; ezyVet only in part (a REST API for approved partners).

Which is cheaper, ezyVet or Digitail?

ezyVet: ezyVet's pricing page gives a starting price of $260.50 a month with every feature included; groups get a quote, and setup, training and data conversion are discussed without amounts. Digitail: Digitail does not publish its prices. Its pricing page names its plans and includes unlimited staff users, migration and onboarding.

Does ezyVet or Digitail have an Arabic interface?

ezyVet has no Arabic interface (English, per Capterra). Digitail's website does not say whether it has an Arabic interface.

Which has accounting built in, ezyVet or Digitail?

ezyVet relies on separate accounting software (connects to Xero, which keeps the ledger). Digitail relies on separate accounting software (a QuickBooks sync, closed to new clinics).

Can ezyVet or Digitail run several branches?

ezyVet runs several branches (multi-site and group management). Digitail runs several branches (several locations under one sign-in).

Is ezyVet or Digitail available in Egypt and the Middle East?

ezyVet has no team or partner in the region we could find (none found). Digitail has no team or partner in the region we could find (none found).

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