ezyVet vs IDEXX Neo: 2026 comparison

ezyVet

IDEXX · New Zealand and the US

Since: 2006
Runs: Cloud, in the browser
Pricing: Monthly; groups by quote
Price: From $260.50 a month

8 built in · 5 through a partner · 4 not published · 3 no

ezyVet in full

IDEXX Neo

IDEXX · Westbrook, Maine, US

Since: 2016
Runs: Cloud, in the browser
Pricing: Monthly, per user and location
Price: From CAD 355 a month (Canada)

10 built in · 4 through a partner · 4 not published · 2 no

IDEXX Neo in full

Key differences

Where they differ.

Point of sale with shiftsIDEXX Neo has a point of sale with shifts, in part (checkout with Clover devices; no retail till); ezyVet's website does not say.
Card payments processed in the softwareIDEXX Neo processes card payments itself; ezyVet only in part (terminals through Windcave and PayJunction).
Stock with batches and expiry datesezyVet tracks stock by batch and expiry date; IDEXX Neo's website does not say.
Prices published on its websiteIDEXX Neo publishes its prices; ezyVet only in part (a starting price; groups get a quote).
Free trialIDEXX Neo offers a free trial; ezyVet's website does not say.

Both have built in

Appointment calendar and online booking
Automatic reminders to owners
Client app or portal
Lab and imaging integrations
AI note-taking
Purchase orders and suppliers
Several branches

Feature by feature

Every criterion, side by side.

Built in
In part, or through a partner
No
Not published

Criterion	ezyVet	IDEXX Neo
Clients and care
Appointment calendar and online booking	A calendar, and online booking	A scheduler; booking through the patient portal
Automatic reminders to owners	Automatic texts and e-mails	SMS and automatic e-mails
WhatsApp messages to owners
Client app or portal	The Vello app and portal, from IDEXX	The Neo patient portal
Lab and imaging integrations	IDEXX built in; more than 100 integrations	IDEXX, Antech, Zoetis and Vetek
AI note-taking	AI-assisted notes, in pilot	AI-assisted notes, released in 2025
Telemedicine	Through a Zoom integration	Through Otto
Front desk and stock
Point of sale with shifts	Invoicing and payments; a till with shifts not confirmed	Checkout with Clover devices; no retail till
Card payments processed in the software	Terminals through Windcave and PayJunction	IDEXX Payments, built in
Stock with batches and expiry dates	Batch numbers and expiry dates	Inventory yes; batches and expiry not confirmed
Purchase orders and suppliers	Purchase orders	Purchase orders
Loyalty points or promotions	Loyalty points through PetDesk	Greenline coupons, through a partner
Money and management
Double-entry accounting built in	Connects to Xero, which keeps the ledger	No ledger, and no accounting link listed
Several branches	Multi-site and group management	Priced per location
Open API	A REST API for approved partners	Partner integrations only
Region and buying
Arabic interface	English, per Capterra
Sold and supported in Egypt or the Middle East	None found	None found
Government e-invoicing (Egypt's ETA, Saudi ZATCA)
Prices published on its website	A starting price; groups get a quote	Published for Canada
Free trial	Review sites disagree	A 15-day free trial

Which to choose

Who each one suits.

Choose ezyVet if…

Large, specialty or emergency hospitals, and corporate groups.
Clinics that rely on IDEXX labs and imaging and want them built in.
Clinics that connect many other tools: it lists more than 100 integrations.

Strengths

IDEXX lab and imaging integration built in, and more than 100 certified integrations.
Booking, reminders and a client portal through Vello, from IDEXX.
Stock with batch numbers and expiry dates, and purchase orders.
AI-assisted notes, and support around the clock according to its pricing page.

Pricing

ezyVet's pricing page gives a starting price of $260.50 a month with every feature included; groups get a quote, and setup, training and data conversion are discussed without amounts.

Choose IDEXX Neo if…

Small and mobile small-animal practices in North America.
Clinics that want IDEXX labs connected out of the box.
Teams that want a low entry price and a free trial.

Strengths

A low entry price, published for Canada, and a 15-day free trial.
IDEXX, Antech and Zoetis labs connected, and IDEXX Web PACS.
IDEXX Payments built in, with Clover devices.
AI-assisted notes, and a patient portal for owners.

Pricing

IDEXX Canada lists Neo from CAD 355 a month including three users, plus about CAD 26 per extra user and CAD 185 per extra location; its plans page also lists one-time setup and data conversion fees.

Also worth a look

Petfolio, made in Cairo

Built in, where neither ezyVet nor IDEXX Neo is: whatsApp messages to owners, point of sale with shifts, loyalty points or promotions, double-entry accounting built in and sold and supported in Egypt or the Middle East. To be fair about it: Petfolio books visits ahead but has no calendar view or online booking, no client app or lab connections, and its screens are in English.

ezyVet vs Petfolio IDEXX Neo vs Petfolio

Questions

ezyVet or IDEXX Neo?

What is the difference between ezyVet and IDEXX Neo?

ezyVet is a cloud practice management system founded in New Zealand in 2006 and owned by IDEXX since 2021. IDEXX Neo is a cloud practice management system that IDEXX launched in 2016 for small and mobile practices. IDEXX Neo has a point of sale with shifts, in part (checkout with Clover devices; no retail till); ezyVet's website does not say. IDEXX Neo processes card payments itself; ezyVet only in part (terminals through Windcave and PayJunction). ezyVet tracks stock by batch and expiry date; IDEXX Neo's website does not say.

Which is cheaper, ezyVet or IDEXX Neo?

ezyVet: ezyVet's pricing page gives a starting price of $260.50 a month with every feature included; groups get a quote, and setup, training and data conversion are discussed without amounts. IDEXX Neo: IDEXX Canada lists Neo from CAD 355 a month including three users, plus about CAD 26 per extra user and CAD 185 per extra location; its plans page also lists one-time setup and data conversion fees.

Does ezyVet or IDEXX Neo have an Arabic interface?

ezyVet has no Arabic interface (English, per Capterra). IDEXX Neo's website does not say whether it has an Arabic interface.

Which has accounting built in, ezyVet or IDEXX Neo?

ezyVet relies on separate accounting software (connects to Xero, which keeps the ledger). IDEXX Neo relies on separate accounting software (no ledger, and no accounting link listed).

Can ezyVet or IDEXX Neo run several branches?

ezyVet runs several branches (multi-site and group management). IDEXX Neo runs several branches (priced per location).

Is ezyVet or IDEXX Neo available in Egypt and the Middle East?

ezyVet has no team or partner in the region we could find (none found). IDEXX Neo has no team or partner in the region we could find (none found).

ezyVet: sources

Read on 18 October 2026. ezyVet is a trademark of its owner; we are not affiliated with them.

IDEXX Neo: sources

Read on 18 October 2026. IDEXX Neo is a trademark of its owner; we are not affiliated with them.

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ezyVet vs IDEXX Neo