IDEXX Neo vs GVET
Graded on the same 20 criteria from each one's own website: where they differ, what they share, and which clinics each one suits.
IDEXX Neo
IDEXX · Westbrook, Maine, US
- Since
- 2016
- Runs
- Cloud, in the browser
- Pricing
- Monthly, per user and location
- Price
- From CAD 355 a month (Canada)
10 built in · 4 through a partner · 4 not published · 2 no
IDEXX Neo in fullGVET
GVET · Mar del Plata, Argentina
- Runs
- Cloud, with staff and client apps
- Pricing
- Monthly or yearly, per branch
- Price
- About $20–25 a month
8 built in · 2 through a partner · 8 not published · 2 no
GVET in fullKey differences
Where they differ.
- WhatsApp messages to ownersGVET messages owners on WhatsApp, in part (built in, contracted and billed separately); IDEXX Neo's website does not say.
- Lab and imaging integrationsIDEXX Neo connects to labs and analysers; GVET's website does not say.
- AI note-takingIDEXX Neo has AI note-taking; GVET's website does not say.
- TelemedicineGVET offers telemedicine; IDEXX Neo only in part (through Otto).
- Point of sale with shiftsGVET has a point of sale with shifts; IDEXX Neo only in part (checkout with Clover devices; no retail till).
- Card payments processed in the softwareIDEXX Neo processes card payments itself; GVET's website does not say.
- Loyalty points or promotionsIDEXX Neo has loyalty points or promotions, in part (Greenline coupons, through a partner); GVET's website does not say.
- Open APIIDEXX Neo has an open API, in part (partner integrations only); GVET's website does not say.
- Prices published on its websiteIDEXX Neo publishes its prices; GVET only in part (shown for some countries only).
Both have built in
- Appointment calendar and online booking
- Automatic reminders to owners
- Client app or portal
- Purchase orders and suppliers
- Several branches
- Free trial
Feature by feature
Every criterion, side by side.
- Built in
- In part, or through a partner
- No
- Not published
| Criterion | IDEXX Neo | GVET |
|---|---|---|
| Clients and care | ||
| Appointment calendar and online booking | A scheduler; booking through the patient portal | Appointments, and online requests from the client app |
| Automatic reminders to owners | SMS and automatic e-mails | E-mail, the client app and WhatsApp |
| WhatsApp messages to owners | Built in, contracted and billed separately | |
| Client app or portal | The Neo patient portal | A free app for pet owners |
| Lab and imaging integrations | IDEXX, Antech, Zoetis and Vetek | A DICOM viewer; no lab integrations named |
| AI note-taking | AI-assisted notes, released in 2025 | |
| Telemedicine | Through Otto | |
| Front desk and stock | ||
| Point of sale with shifts | Checkout with Clover devices; no retail till | Point of sale and cash registers, on Gold |
| Card payments processed in the software | IDEXX Payments, built in | |
| Stock with batches and expiry dates | Inventory yes; batches and expiry not confirmed | Stock yes; batches and expiry not stated |
| Purchase orders and suppliers | Purchase orders | Suppliers and restock requests |
| Loyalty points or promotions | Greenline coupons, through a partner | |
| Money and management | ||
| Double-entry accounting built in | No ledger, and no accounting link listed | Income and profit reports listed |
| Several branches | Priced per location | Gold is priced per branch |
| Open API | Partner integrations only | |
| Region and buying | ||
| Arabic interface | Arabic website; the app's Arabic not confirmed | |
| Sold and supported in Egypt or the Middle East | None found | Latin America; none found in the region |
| Government e-invoicing (Egypt's ETA, Saudi ZATCA) | Latin American countries only | |
| Prices published on its website | Published for Canada | Shown for some countries only |
| Free trial | A 15-day free trial | Three months of Gold |
Which to choose
Who each one suits.
Choose IDEXX Neo if…
- Small and mobile small-animal practices in North America.
- Clinics that want IDEXX labs connected out of the box.
- Teams that want a low entry price and a free trial.
Strengths
- A low entry price, published for Canada, and a 15-day free trial.
- IDEXX, Antech and Zoetis labs connected, and IDEXX Web PACS.
- IDEXX Payments built in, with Clover devices.
- AI-assisted notes, and a patient portal for owners.
Pricing
IDEXX Canada lists Neo from CAD 355 a month including three users, plus about CAD 26 per extra user and CAD 185 per extra location; its plans page also lists one-time setup and data conversion fees.
Choose GVET if…
- Small and mid-sized clinics and home-visit vets in Spanish-speaking Latin America.
- Budget-minded practices that need local e-invoicing.
- Clinics that want WhatsApp contact with owners and a free client app.
Strengths
- A low price, about $20 to $25 a month, and three months of its Gold plan free.
- Government e-invoicing built in for seven Latin American countries.
- Automated WhatsApp messages, with replies on a shared board.
- A free client app with booking, records, reminders and prescriptions.
Pricing
GVET has two plans, Plus and Gold, paid monthly or yearly (10% off), with Gold priced per branch; its page shows local prices for some countries, from a base of about $20 and $25 a month, and WhatsApp and e-invoicing cost extra.
Also worth a look
Petfolio, made in Cairo
Built in, where neither IDEXX Neo nor GVET is: whatsApp messages to owners, stock with batches and expiry dates, loyalty points or promotions, double-entry accounting built in and sold and supported in Egypt or the Middle East. To be fair about it: Petfolio books visits ahead but has no calendar view or online booking, no client app or lab connections, and its screens are in English.
Questions
IDEXX Neo or GVET?
What is the difference between IDEXX Neo and GVET?
IDEXX Neo is a cloud practice management system that IDEXX launched in 2016 for small and mobile practices. GVET is a cloud veterinary system from Mar del Plata, Argentina, used across Latin America. GVET messages owners on WhatsApp, in part (built in, contracted and billed separately); IDEXX Neo's website does not say. IDEXX Neo connects to labs and analysers; GVET's website does not say. IDEXX Neo has AI note-taking; GVET's website does not say.
Which is cheaper, IDEXX Neo or GVET?
IDEXX Neo: IDEXX Canada lists Neo from CAD 355 a month including three users, plus about CAD 26 per extra user and CAD 185 per extra location; its plans page also lists one-time setup and data conversion fees. GVET: GVET has two plans, Plus and Gold, paid monthly or yearly (10% off), with Gold priced per branch; its page shows local prices for some countries, from a base of about $20 and $25 a month, and WhatsApp and e-invoicing cost extra.
Does IDEXX Neo or GVET have an Arabic interface?
IDEXX Neo's website does not say whether it has an Arabic interface. GVET's website does not say whether it has an Arabic interface.
Which has accounting built in, IDEXX Neo or GVET?
IDEXX Neo relies on separate accounting software (no ledger, and no accounting link listed). GVET's website does not say whether it keeps double-entry books itself.
Can IDEXX Neo or GVET run several branches?
IDEXX Neo runs several branches (priced per location). GVET runs several branches (Gold is priced per branch).
Is IDEXX Neo or GVET available in Egypt and the Middle East?
IDEXX Neo has no team or partner in the region we could find (none found). GVET has no team or partner in the region we could find (Latin America; none found in the region).
IDEXX Neo: sources
Read on 18 October 2026. IDEXX Neo is a trademark of its owner; we are not affiliated with them.
GVET: sources
Read on 18 October 2026. GVET is a trademark of its owner; we are not affiliated with them.
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